Service Promise

Service Promise

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Tofflon Dehui may according to customers' requirements, conduct training in Dehui factory or on your site, without limitation of time, place and number of personnel.

During the trial, the key engineers and technical personnel will stay on site for one month to escort the trial operation.

In the process of GMP certification, our company can send people to participate in the data collection of installation confirmation and operation confirmation.

After the completion of the project, our company will carry out a two-year warranty for the air conditioning units and provide guarantee services.

In the two years of warranty, our company will regularly visit the project and timely know electricity operation and timely eliminate hidden dangers,then the accident will be eliminated in the bud.

In two years warranty period, the installation or repair is free of charge.Arrange emergency repair personnel to arrive the site within 24 hours upon receiving the phones from domestic clients.

In the warranty period,if it does not belong to the construction quality of the design rectification and not belong to the original content of the contract rectification, we are willing to actively service.

Equipment Maintenance Manual will be provided for users. 

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Company: Shanghai Tofflon Dehui Cleanroom & HVAC system Co., Ltd.
Shanghai Tofflon Dehui Purification Air-conditioning Installation Co., Ltd.